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very satisfied experience with Poolstar. The staff are very professional, also they are always on time.
Services: Swimming pool summerization, Water treatment, Leaf traps, Netting, Filter cleaning, Vacuuming
Services: Swimming pool …read more
Thanks Sakura for you feedback. Kevin.
We had a new pool built in our backyard in September and looked for pool cleaners to provide maintenance. After evaluating multiple options, we landed on PoolStar as they had a reasonable price and could service all of our pool needs. So …read more
We are happy to be of service to you Aaron.
First time coming out Andy immediately cleaned filters, checked salt water cylinder and cleaned it, added treatment levels and took the time to explain to me what was needed. He comes weekly and always notifies me when he will be at my home…read more
Thanks for your feedback Evelyn it's appreciated.
We switched to Pool Star after our other company failed to do required weekly maintenance. This left the pool full of algae and completely unusable. They have been outstanding in getting the pool back to an immaculate state. They will be …read more
Dow thanks for your feedback it's appreciated.
We have used PoolStar for years at my father in laws house. They are very reliable. Great communication as well.
I highly recommend them!
Services: Netting, Water treatment, Filter cleaning, Swimming pool automation and controls repair, …read more
Thanks for your kind feedback Charlie.
Being a first time pool owner Pool Star has the BEST costumer service. I didn’t know how to work my pool system and they were kind enough to take time out of their day to swing by my home to explain and show me how to operate my pool system…read more
I’ve been using Pool Star for about 4 years. Excellent company and very professional. They respond quickly to any issues and very knowledgeable. The most important thing is reliability and dependability along with courtesy.
Services: Water …read more
Thanks for your feedback Drew it's appreciated.
PoolStar just started servicing my pool a month ago. They have been very courteous, professional, responsive, and have done an excellent job. They answer all my questions and stay in touch with me regarding my service. I have, to date, been…read more
Hi Karen, thanks for you feedback most appreciated! Kevin
We have been using PoolStar since our pool was built. Our technician Ron takes great care with the maintenance of our pool, as he does for several of the neighbors on our street. We are always happy to see him as he quietly goes about …read more
Thanks Rosalee for your feedback. Ron is a valued member of our team 🙂
I use PoolStar for weekly pool maintenance. The pool always looks amazing and their communication and service is stellar. If they need to adjust which day they come out, I get an email. If they notice I need additional maintenance, I get an…read more
Thanks Laura we truly value your input and business.
Pool Star has serviced my pool for over 2 years now and I am pleased, overall. They have been responsive to any concerns I've had. Pool Star is dependable and reliable. I highly recommend.
Services: Water treatment, Tile brushing, Filter …read more
Thanks William for your kind feedback
We just moved to Las Vegas and we contacted PoolStar to help drain, acid etch and setup our new pool. It was in pretty rough shape when we bought the house because the previous owner did not keep up with maintenance. It was easy to …read more
Pleased to hear all went well Vivian. Thanks for your feedback it's much appreciated. Kevin
We have been using Pool Star since this spring. We’ve used several other lackluster companies in the past that either don’t do much/5 min visit or they don’t show up. Pool Star is totally different. Sean has been AMAZING with our weekly …read more
We have just begun using Poolstar and have received great service and great responsiveness to our needs. The cleaning has been excellent as well as being attentive to what makes the system stay in peak condition. I am confident that we will…read more
Thanks Matthew we aim to please let us know if you need anything. Kevin
We had two horrible experiences with pool service ‘companies’ before a neighbor recommended Pool Star to us. I told him about the pool service company that attempted to defraud us by not servicing our pool, but whose scamming tech took a …read more
Thanks for your feedback James we are happy to be of assistance to you.
After trying to take care of our pool ourselves for almost a year, when we started to see too much green, we gave up and contacted Poolstar. They have been a great company to work with and whenever problems arise they let you know your …read more
Thanks so much Cherylann we strive for customer satisfaction.
I moved to Henderson in May of 2019 and feel very fortunate to have found PoolStar to maintain my pool. My technician is gives me a heads up when he's inbound and is punctual on arrival. He always takes time to answer my questions and I …read more
Thanks Robert for your feedback we are pleased to be of service.
PoolStar has been outstanding! As a first time pool owner, I had lots of questions regarding maintenance. Their maintenance people and the owner are quick and knowledgeable for any and all questions. I recently had our pool replastered and …read more
Thanks Lonnie we truly appreciated your feedback!
PoolStar provides superlative customer service with excellent attention to detail. The workers are all knowledgeable, friendly, and keep to their schedule. If you have any special needs or concerns, they will go out of their way to help you…read more
Thanks Larry for your valued feedback it sure helps us to evaluate our service standards.
My former Pool Guy. was letting me down continuously after reading the great reviews on yelp I decided to hire them they have been absolutely amazing on time had been communicating with me every single time they come over to my house and …read more
Thanks Brian we greatly appreciate your feed back.
We have been using this company to maintain our pool, as we are new to the pool-owner life. Kevin and his employees are quick to respond and honest with their quotes; if they find a problem, they get to it immediately. Our man, Troy, is …read more
Thanks for your feedback Jennifer.
Poolstar was recommended to us by the owner of a different pool maintenance company that was highly rated. They did this because we are located outside of that original company's service area and they said Poolstar was the best option for …read more
Thanks Adam we are happy to help!
A very responsive company. I was looking for a new pool service company and I put multiple requests for estimates. PoolStar really came through for us! Answered my request fast, and answered all of my questions. They serviced my pool the …read more
Kim your feedback is much appreciated.
Kevin went out of his way to solve a pool problem created by another service. He was prompt, efficient and did what he said he would do when he said he would do it — both extraordinary in that business. So would highly recommend to anyone …read more
Thanks for your feedback Ellen and we look forward to continuing to care for your pool.