PoolStar™ would like to thank each and every customer for giving us the opportunity to provide our services to you!
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From 161 reviews
Our pool has never looked so good. Great service and very responsive.
Thanks Yvonne we are glad it worked out well!
My pool was not in the best shape at the start of the season.The pros on this team came in and did a acid wash,cleaned the calcified stains on my tiles and the pool looked beautiful!!They come every week to check chemicals,brush down the …
Thanks Zachary for your kind feedback we appreciate you choosing us to care for your pool. Kevin.
I've had these guys for almost a year and I've been very impressed with their customer service and communication. They are always very responsive, communicate what's happening effectively and my pool looks great!
Thanks Scott for your feed back.
very satisfied experience with Poolstar. The staff are very professional, also they are always on time.
Services: Filter cleaning, Water treatment, Netting, Vacuuming, Swimming pool summerization, Leaf traps
We had a new pool built in our backyard in September and looked for pool cleaners to provide maintenance. After evaluating multiple options, we landed on PoolStar as they had a reasonable price and could service all of our pool needs. So …
First time coming out Andy immediately cleaned filters, checked salt water cylinder and cleaned it, added treatment levels and took the time to explain to me what was needed. He comes weekly and always notifies me when he will be at my home…
We switched to Pool Star after our other company failed to do required weekly maintenance. This left the pool full of algae and completely unusable. They have been outstanding in getting the pool back to an immaculate state. They will be …
Being a first time pool owner Pool Star has the BEST costumer service. I didn’t know how to work my pool system and they were kind enough to take time out of their day to swing by my home to explain and show me how to operate my pool system…
I’ve been using Pool Star for about 4 years. Excellent company and very professional. They respond quickly to any issues and very knowledgeable. The most important thing is reliability and dependability along with courtesy.
PoolStar just started servicing my pool a month ago. They have been very courteous, professional, responsive, and have done an excellent job. They answer all my questions and stay in touch with me regarding my service. I have, to date, been…
Hi Karen, thanks for you feedback most appreciated! Kevin
We have been using PoolStar since our pool was built. Our technician Ron takes great care with the maintenance of our pool, as he does for several of the neighbors on our street. We are always happy to see him as he quietly goes about …
Thanks Rosalee for your feedback. Ron is a valued member of our team 🙂
I use PoolStar for weekly pool maintenance. The pool always looks amazing and their communication and service is stellar. If they need to adjust which day they come out, I get an email. If they notice I need additional maintenance, I get an…
We just moved to Las Vegas and we contacted PoolStar to help drain, acid etch and setup our new pool. It was in pretty rough shape when we bought the house because the previous owner did not keep up with maintenance. It was easy to …
Pleased to hear all went well Vivian. Thanks for your feedback it's much appreciated. Kevin
We have just begun using Poolstar and have received great service and great responsiveness to our needs. The cleaning has been excellent as well as being attentive to what makes the system stay in peak condition. I am confident that we will…
Thanks Matthew we aim to please let us know if you need anything. Kevin
We had two horrible experiences with pool service ‘companies’ before a neighbor recommended Pool Star to us. I told him about the pool service company that attempted to defraud us by not servicing our pool, but whose scamming tech took a …
Thanks for your feedback James we are happy to be of assistance to you.
The customer service from Pool Star in impeccable! They're always quick to respond and are fair when it comes to pricing. Please keep up the great work Kevin and Cody?!!! You have awesome employees, thank you!
Thanks Kevin for your feedback it's much appreciated😀
AWESOME DEPENDABLE SERVICE
We have been using Pool Star for the past 2 months, and are extremely happy with them. They are punctual, and do a fantastic job maintaining our new pool.
Thanks for your feedback we are happy to be of service to you.😀
After trying to take care of our pool ourselves for almost a year, when we started to see too much green, we gave up and contacted Poolstar. They have been a great company to work with and whenever problems arise they let you know your …
Thanks so much Cherylann we strive for customer satisfaction.
They are doing a really great job. Glad I found them.
Robert J Carney
I moved to Henderson in May of 2019 and feel very fortunate to have found PoolStar to maintain my pool. My technician is gives me a heads up when he's inbound and is punctual on arrival. He always takes time to answer my questions and I …
Thanks Robert for your feedback we are pleased to be of service.
PoolStar has been outstanding! As a first time pool owner, I had lots of questions regarding maintenance. Their maintenance people and the owner are quick and knowledgeable for any and all questions. I recently had our pool replastered and …
Quality pool cleaning and pump repair service. well managed, excellent service.
Thanks Nick we aim to please!!
PoolStar provides superlative customer service with excellent attention to detail. The workers are all knowledgeable, friendly, and keep to their schedule. If you have any special needs or concerns, they will go out of their way to help you…
Thanks Larry for your valued feedback it sure helps us to evaluate our service standards.
Mark E. Ramos
I’ve been using PoolStar for the past 6 years and they’re awesome! The owner Kevin is very nice and has a great team of pool technicians. All of them are very professional and even have the PoolStar logo on their shirts and vehicles.
Kelley Norman [Professional Development]
There's no pool at our new home, but as soon as it's built Kevin and his team at Pool Star will be first on my list to call. For the last two year they've always gone above and beyond to take care of us.
Thanks Kelly for your feedback I do hope the move went well!
Poolstar was recommended to us by the owner of a different pool maintenance company that was highly rated. They did this because we are located outside of that original company's service area and they said Poolstar was the best option for …
A very responsive company. I was looking for a new pool service company and I put multiple requests for estimates. PoolStar really came through for us! Answered my request fast, and answered all of my questions. They serviced my pool the …
Kevin went out of his way to solve a pool problem created by another service. He was prompt, efficient and did what he said he would do when he said he would do it — both extraordinary in that business. So would highly recommend to anyone …
Thanks for your feedback Ellen and we look forward to continuing to care for your pool.
Great company, very happy we found them! Our weekly tech is very respectful, has taken the time to explain how our pool works, and helps explain how to correct issues when something has went wrong (first time pool owners!). Rates are …
Unbelievable top quality service. The owner really cares.
Pool Star has provided us with very friendly, reliable service since we first started doing business with them. They take the time to speak with their clients and give them helpful instructions on their equipment and service needs. They …
After four years with another pool company who, it seemed, sent a different cleaner every other week, having Eugene every time is a comfort. I also appreciate that if there's something not working and Eugene can't fix it they have a repair …
Many years ago, after going through pool service after pool service, I discovered Kevin and Pool Star. In those days, it was just Kevin. He was always on time, always provided great service and advice. In fact at one point, I called him …
This is our 3rd pool service in less than 2 years and I think we've found a winner! Doing a much better job with our pool & spa and they show up when they say they will. Excellent response to questions and great customer service.
Great service very knowledgeable our pools never looked better
Poolstar has been great so far, just became a new customer and everything has been wonderful.
I HAVE NOW DEALT WITH KEVIN AND POOLSTAR ON SEVERAL OCCASIONS AND HAVE ALWAYS FOUND HIM TO BE NOT ONLY PROFESSIONAL AND EFFICIENT BUT FRIENDLY AND KNOWLEDGEABLE. I HAVE OWNED SEVERAL POOLS IN THE LAS VEGAS AREA OVER 40 PLUS YEARS AND HAVE …
Honest, competent, professional and fair. Wish every company operated the same way.
Poolstar is very professional, quick and efficient.
First experience with PoolStar was for the initial equipment tutorial after my pool was filled and based on the positive experience I had with them, I then hired them to maintain my pool on a weekly basis. Although I have had only a few …
As first time pool owners, Pool Star has been AMAZING in every step of the way. We did the final walk through of our home 2 weeks prior to getting keys and noticed that the pool was starting to yellow a bit. We were promised that the pool…
They do a terrific job. Kevin provides top notch customer service.
Great service, friendly and reliable!!
New to having pool service. Technician explained everything and billing is easy.
In six years of owning a pool, I have never paid for the services of professional care/maintenance. I have heard many negative stories from people regarding the persons they had hired. I found Poolstar on Yelp, and the reviews all were …
Most excellent professionals, great service and price.
Stephanie Rainbow Bell
You know, sometimes the mark of a GREAT business isn't that they always give excellent service, or are very responsive to phone calls or emails, or even that they always lock up everything when they leave . . .
We built our pool last year and started using Pool Star. They have provided great service and our pool always looks great. I would recommend them to anyone who needs reliable service.
Kevin and his crew are very professional. Not not does he do a fantastic job w my swimming pool but he is very considerate and understanding about my two dogs. I informed Kevin how important they are to me and he and his technicians always …
PoolStar technicians look forward to seeing customer's pets while on route. Your dogs always give a warm welcome at the gate. Thanks for the feedback Gary.
We have been doing business with the Pool Star Team for over 3 years now. Kevin responds promptly to all questions and concerns. They are very professional and I highly recommend this company.
I have used several pool companies over the past 20 years and Pool Star are the best by far.
Clair Rogers Nsr
Wish I had found these guys years ago. They have done an outstanding job for us in maintaining our pool! Plus very good communicators and nice people!
I cannot say enough good things about PoolStar. The weekly service is outstanding and Kevin has gone out of his way on several occasions (even on holiday weekends) to make sure we are 100% happy. Even when I have dumb, simple fix issues. He…
I cannot say enough good things about PoolStar. The weekly service is outstanding and Kevin has gone out of his way on several occasions (even on holiday weekends) to make sure we are 100% happy. Even when I have dumb, simple fix issues…
I used PoolStar to drain and power wash my pool. Kevin was courteous and never tried to upsell me on any additional services, he offered what he had and would never mention it again if I refused. He was very professional in manner and his …
I have been with PoolStar for the last 4 years. Most reliable pool service i have ever had. I have had other pool services in the past and they were always trying to sell me expensive equipment for my pool. Kevin has always been honest and …
PoolStar is the most reliable service that I have dealt with. They are responsive and easy to reach. I appreciate that my pool does not smell like strong chemicals and yet feels/looks clean.
We have had many pool services over the past 16 years we have lived in Vegas Pool Star is far superior than any of them We are very happy with the service POOL STAR afforded us this past summer. They ” walk the talk” We look forward to the same efficient service when we reopen our pool. B. Withrow
Pool Star is the best company I have dealt with so far in Henderson. Impeccable reliability, fast response to questions and extremely knowledgable. These guys are not someone who thinks they know what they are doing, they are certified professionals. The best in the business. Just try them. D. Castro
We sold our house today and have recommended PoolStar to the new owners, so hopefully they will continue to use your services. Thank you so much for being so reliable and professional. We wish we had found you sooner. M Roby
Kevin, We are very, very pleased and satisfied with the maintenance of the pool. We met Glen today and told him that he does a great job. G Sablich
Called first thing in the morning with an urgent problem and PoolStar were at my home within an hour, professional, knowledgeable, and friendly. Thanks for the outstanding service. Tu, Henderson
PoolStar has been the best pool service that we have had. The pool always looks great, they always are there when they are supposed to be and could not be nicer. When the pool is in need of repairs or anything the communication about the problem is very straightforward. We would recommend PoolStar to anyone who wants great service and a sparkling pool for a reasonable price. Deonne T. Henderson
Finally I’ve found a pool company that does what it claims to do! PoolStar are reliable and trustworthy. I would highly recommend them to anyone as a company who will go the extra mile to make their customers happy and keep their pools sparkling. Thanks Kevin. Annie R. Las Vegas
We have used poolstar for a number of years to service and clean our pool. Their work has always been excellent – even after storms have deposited the needles and leaves from a neighbor’s palm tree into the pool! They are easy to deal with, friendly and receptive and I highly recommend their services. C Bell
Hey Kevin, I am moving to San Diego and sold my house. I will give your information to the new owners and see if they want to continue service. Thank you so much for all your help over the years!!!! You have been amazing and i am so glad that Shelley found Pool Star!!! Sarah
Thanks Kevin for all you do. My swimming pool always looks great and you have got to be the most friendliest person ever. You are never too busy to say hello. You have the best customer service skills. For me that is extremely important. It is so great having a responsible and caring person to take care of our pool. You are the best pool guy ever Kevin. Thank you for everything. J Morgan
Thank you so much Kevin. You made me feel much better. You do such a good job. I like that you vacuum it every week. The other guy didn’t do that and after he would leave there would be a lot of dirt on the bottom of the pool and you could see where he would sweep because there would be the dirt lines. Even when I was out there I never saw him scrub the tile. When I asked he would tell me that the chemicals would keep the stuff off of the tile. Thanks again for getting back to me and for being so nice. It sure is a relief and refreshing having you. Have a great weekend. B Morgan
I have tried three different pool cleaning service companies and Pool Star is far and away the best. If you are looking for professional, reliable and affordable pool cleaning these are the guys you need. You pool will never look better. B. Mclauchlan
Hi Kevin, I would like to thank you for taking the time to address the concerns of the pool with my in-laws. You were very helpful and we are very grateful to have found you to take care of our pool service needs. You are doing a fantastic job. Thank you again very much! L Mailer
Thanks for the great service the swimming pool always look great. The Pettit’s NV
Hi PoolStar, I just wanted to send you a quick email and say what a great job you have done on our acid wash for our pool. It looks like it’s brand new again! You have always put a lot of time and effort in making sure our pool is looking clean and beautiful. Thanks again! Elizabeth
PoolStar is the best! PoolStar has been coming to our house for about 6 months now, and he does a terrific job! PoolStar is always on time, is efficient, and very pleasant. PoolStar will be the last pool service I have! Great job! J Chatlin
Thank you for your efficient and very professional service. With past men, we sometimes did not even get a bill much less reminders such as this. Again, thanks and Happy Thanksgiving. Thank you for the work you did. If, in the future, we need you again, we will be sure to call. Will also give you any referral if the occasion arises. Mr. & Mrs. Aimar Las Vegas, NV
Owning our first pool is very exciting and my husband and I were thrilled to be able to swim in our own backyard especially during the Las Vegas summers! But then there’s the huge issue of maintenance! At first my husband tried to do it himself, but while he has many outstanding skills, pool maintenance didn’t turn out to be one of them! Then something went horribly wrong and the pool lost half its water practically over night! We went online and found POOL STAR which we decided to call since it is a British company and my husband is British. Who would think that the best pool maintenance company in the Valley would be owned and operated by ex-pats who surely didn’t get their expertise from living in England! If you have a pool, you need Pool Star and Kevin Humphreys! Don’t even think about it! Just give them a call and swim easy knowing that not only will they keep your pool sparkling clean, but they will also take care of the filters, etc. Thanks Kevin! Chris and Steph B.
My god kids went this weekend in the pool and really enjoyed the pool. Thanks again for keeping it in tip top shape.Best regards, Rosa Las Vegas
Thanks again for your pool services which have always been excellent. If there is an opportunity to have you service our pool at our new home I will be sure to be in touch with you. Regards, Ron
Thank you, and the pool looks great. I appreciate your work and you do a great job.Take Care Adam Henderson, NV
Dear Kevin This will be our last months requiring your services as we have put our house up for sale and have a probable buyer and will be closing soon. We will be very pleased to recommend your excellent company to the new owners and we thank you for your fine and reliable pool service over the years. Mr. Mrs. Hodge
Hi Kevin Janice has commented on the great job you have done on her pool in the short time it has been under your care. As her friend, I am greatly appreciative of that. Thank you Kevin and may you have a great day and a wonderful holiday season. Mrs. Kelly Greenvalley
To Potential Poolstar Customers: I am pleased to be able to write this letter of recommendation for Poolstar. They have been taking care of my pool for a few months now and I am truly very pleased with the results. They handle all the cleaning and chemicals filter washes and have done maintenance on my pool vacuum, and my pool always looks sparkling clean. I recently had my cartridge filters replaced and my pool drained; parts replaced on my pool vac and the pool refilled and they handled this with ease. One of my main concerns was finding someone reliable and there has been no question regarding his dependability, PoolStar has been there as promised, every week. They are respectful of my property and are very knowledgeable and friendly, and I have no problem in recommending Poolstar to others. If you have any further questions regarding Poolstar’s service please feel free to contact me.
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